The FCC is fine where it is on the August Alaska cruise but I'm worried about getting more FCC's before I use up the first FCC. As of June 1, 2022, Royal Caribbean announced all unredeemed future cruise credits (FCC) offered under the Cruise with Confidence program will no longer expire. Why you ask? 1, Royal Caribbean International will start paying travel agent commissions on future cruise credits. Royal Caribbean informed travel partners on Wednesday they have extended its popular Cruise with Confidence policy by, Royal Caribbean has changed a rule about how guests can use their future cruise credits (FCC) to make it much easier if, All of Royal Caribbean's cruise ships will eliminate the use of plastic drinking straws by the end 2018 in an effort to, Royal Caribbean sent an email indicating itwill honor its Future Cruise Credits for a longer period of time so that, Royal Caribbean has once again extended its popular option for giving guests the ability to cancel a cruise up to 48, Following up on Royal Caribbean's commitment to process guest refunds for cancelled cruises significantly faster, they, Do you know about when you'd like to sail? And while there are still a lot of unknowns related to COVID-19, we do know it presents the most serious health risks to older individuals, the immunocompromised, and those with serious underlying medical conditions. Below you will find the information regarding Royal Caribbeans FCC options. Hi! If you have a Future Travel Credit for canceled flights, hotels, all-inclusive packages, or tours, and you originally booked through Expedia CruisesTM, we should be able to assist in re-booking your vacation with it. Royal Caribbean Cruise Line's Future Cruise Credit (FCC) is credit that you can use for your next Royal Caribbean cruise. Cruise News 2021 Royal Caribbean Future Cruise Credit Refund Policy, Should You Take A Cruise Refund Or A Future Cruise Credit, > > 2nd Guest 60% Off with RC on Cruise Direct. You're looking at a gain of the last two days of about 54%. The new Onboard Cruise Credit is based on the amount you paid, excluding any previously applied Onboard Cruise Credit, and will be based on a per person value. Good to know, thanks! Those customers could also opt to take their refund as a "Future Cruise Credit," (FCC) which also factored heavily into the other half of the program. Can you give me direct contact of FCC customer care if you have? Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. From a bonus 125 percent value or hundreds of dollars in Onboard Credit, the cruise lines made FCCs a very appealing option, and if theres one thing cruisers love, its a good deal. )However, the advertised price was $1379.38. Our goal is to resume operation on April 11th, 2020. But during the COVID-19 pandemic, some lines have offered passengers future cruise credits with a dollar amount of 125%, 150% or even 200% of the amount the passenger paid for a canceled cruise. Guests either elected to receive them in lieu of a refund when Royal Caribbean cancelled a cruise, or took them when they decided to cancel a cruise reservation during the pandemic. Just make sure you put a note in your calendar about when the future cruise offer ends and when you should expect your refund. The easiest way is to let your travel agent redeem it by providing them with theCertificate Number and booking ID. Like what you see? Clear editor. Paste as plain text instead, ColumbusMike, March 14, 2020 in Royal Caribbean International. This is the case for Royal Caribbean and most of the big cruise lines. Keep in mind there could be a redeem by date as well as an expiration date. Already have a cruise booked? CPA license & MBA degree preferred. Looks like it definitely will go to both TA and guest. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. Each cruise line will have its own restrictions on the value that is included in the Future Cruise Credit you have been issued. REAL ENGLISH AUTHENTIC LEARNING. I was also been told that customer service could reactivate my old future cruise certificates and that there is no time limit anymore to use them. But now i am not able to get the new websitei always have the old one. Come ride the Magic Carpet. The amount of the FCC is based on your clients' total cruise fare paid and will be emailed to you and your clients on-or-before April 13th, 2020. As a former IT executive Ihave a pretty clear understanding what the IT organization is like there. They are collaborating with government health authorities, the Cruise Lines International Association , and a team of medical experts to develop a future boarding screening program and updated health protocols. Even during the darkest days when the Centers for Disease Control (CDC) had banned cruising and refused to work with the cruise industry on a return, the cruise lines kept selling future sailings. Unfortunately not. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use . Of course it'll have completely different messed up problems of its own. If you booked your cruise as a package with hotel and flight included it can be more complicated but the cruise line should know how much the cruise fare portion was. It's easy to see why Royal Caribbean would want to do that. I had applied some to a canceled cruise, and my understanding is that they would be reactivated as I opted for a cash refund of the additional payments made on the new cruise (quite nominal.did not want to mess with limitations over a small difference). ", "We're not going to reissue FCC's. All CFAR credits are valid for a period of two years from the original date of travel. When you receive onboard credit, this is credited to your SeaPass account. Well help you navigate the redemption process while providing personalized service and advice you can trust. Read Also: Cruise Alaska From Los Angeles. Southern Caribbean From Miami, FL Cruise. If you never registered with the cruise line or you do not have a loyalty account, your FCC information will be emailed to you on the email address you provided when you originally booked your cruise. Royal Caribbean Blog Crown & Anchor Society Perfect Day at CocoCay Contact Us Back to Main Menu. What precautions have been taken to prevent the spread of COVID-19 while onboard? Is is refunded to your credit card? It can be used towards a new sailing you book, or any existing sailing you have previously booked. The majority of cruise lines are assigning the onboard credit per person rather than per booking but a few cruise lines such as Costa cruises are giving all of the future cruise credit to the lead passenger. Some passengers who voluntarily chose to cancel their cruise under the various Cruise with Confidence policies offered by most of the major cruise lines also received a FCC. I have heard people saying that you cannot apply FCC to the port fees and taxes on a future cruise, but if they tack the previously paid port fees and taxes onto your FCC, I do not know why they would not be permitted to pay the port fees and taxes on an upcoming cruise. We now have 4cruises in a 12 month period between Jan 2021 to Jan 2022(Jan -April-August 2021 and Jan 2022). A very nice system that worked for a volume of X doesnt work per volume of 50 times X or whatever the number is, but we simply werent prepared for it. Started August 27, 2021, By You can post now and register later. You cannot paste images directly. In the future, if your cruise needs to be canceled, you can try requesting a refund, which the cruise lines consider on a case-by-case basis. Its working fine with meI got 2 FCCfrom 1 canceled cruise, already used on of them, and i am able to see the amount istill have on the other FCC. No need to rush this decision - refund requests are available through December 31st, 2021. Future cruise credits typically have a specific dollar value assigned to them, usually based on the amount the passenger paid for the canceled cruise. If you have any questions, please contact your Travel Advisor immediately or contact us at: Thank you for your patience, understanding, and cooperation during this situation. Planning a cruise? Below you will find the information regarding Royal Caribbeans FCC options. Royal Caribbean on April 27 held a webinar with travel agents, during which it said that a person holding a future cruise credit could now do a one-time transfer of it to someone else. Many travelers still hold future cruise credit, which they received when their booked cruises were canceled during the pandemic when the cruise industry shut down for more than a year. Related question.. Menu Home; Rankings. You May Like: Can You Cruise To Hawaii From California. Meanwhile, all other travel, such as trips booked directly through cruise lines or other online travel agencies, earn 2X points. I don't mind calling RC but only if I know exactly what I want to do. So RCCL need to re-activate the cruise credits right? Enter your Future Cruise Credit number(s). The easiest way is to let your travel agent redeem it by providing them with theCertificate Number and booking ID. By Sarah Bretz. All other FCC types remain unchanged and will continue to enforce the expiration date noted on the Future Cruise Credit. I want to check on the old numbers to see when active so I can reach out to a travel agent with everything ready to go. Now, rather than sort out confusing and conflicting dates, the cruise line has declared that fare value FCC credits will never expire, giving guests much greater flexibility for their future travel plans. 2. Review your options carefully and consider external factors before making a decision. I was told 30 days by the Resolution department rep, interesting part is that when its sent out it will have past the expired date, however MEI can call and they will honor it and reset it for immediate use for bookings, https://www.royalcaribbean.com/reservation/future-cruise-credit. It is easy and secure. If a guest uses their FCC for a sailing and has a leftover balance, they do not have to wait for the first sailing to complete before applying the remainder. The cruise line continues to address passenger pain points and it just solved a big one. Otherwise, a few things could happen again, depending on the cruise line. I can also do a FUNDS MAINTENANCE TRANSFER of TAXES after final payment between my November and February bookings or I can simply change the ship and sail date from November to April (which I actually might do as so to create a 'new backup'). To make it easy for you during this difficult time, we will take care of everything no action needed from your end.Alternatively, a full refund is an option for your clients, if preferred. That led to some problems, the biggest of which might have been customers both getting their FCC and being able to track it. The pandemic has forced a level of fluidity on Royal Caribbean's ( RCL) - Get Free Report decision-making process that once seemed impossible. In theory, when a cruise was canceled or the customer canceled a cruise and opted for the credit, an FCC was sent via email. Yes the FCC can be split amongst sailings. Amazon Partnership Shows 'Turnaround' for Peloton. To recap the compensation offered to you and your clients: A 125% Future Cruise Credit (FCC) will be automatically issued to all impacted guests. The company has offered passengers affected by the cancellation 125% Future Cruise Credit to sail with Royal Caribbean by April 30, 2022. 3. As of June 1, 2022, Royal Caribbean announced that allunredeemed future cruise credits (FCC) offered under the Cruise with Confidence program will no longer expire. SECOND EDITION NETTA GORMAN. The bonus amount above fare credits, however, will still expire on the original expiration date. The bonus amount above fare credits, however, will still expire on the original expiration date. Even though cruising has returned to near prepandemic normal, some people cant cruise and others have opted not to. A FCC may be used towards the deposit and/or base cruise fare of any future cruise. You will also receive a new Future Cruise Credit based on the remaining amount paid. For the last ten years, you have supported Royal Caribbean and voted us Best Sales and Service in the cruise industry. 2023 TheStreet, Inc. All rights reserved. The new Onboard Cruise Credit is based on the amount you paid, excluding any previously applied Onboard Cruise Credit, and will be based on a per person value. A future cruise credit is a voucher good for a future cruise. Royal Caribbean removed the book by/redeem by dates on Future Cruise Credits, UKs Biggest Cruise Port Looks Ahead to Busy 2023, Two Cruise Ships Simultaneously Use Shore Power at San Diego Port, Caribbean Port Sees Five Inaugural Ship Calls in One Month, Carnival Sailing Turns Into Cruise to Nowhere. She said call 800 256 6649 to get the fcc applied, rather than bother the ta. When this happens, consider upgrading your cabin so you dont leave any credits on the table. - Page 2 - Royal Caribbean International - Cruise Critic Community. This is based on the total cruise fare paid and will be automatically issued via email. If your sailing was cancelled as part of our COVID-19 operations suspension, you will receive one Future Cruise Credit combining the two amounts: 100% of your original Future Cruise Credit amount and 125% of any additional cruise fare funds paid on the reservation. Here are the answer to some frequently asked questions regarding Royal Caribbean future cruise credits. I purchased Royal Caribbean Cruise through priceline.com and was charged $1939.38. Do you have an TAif you do let them take care of it. Does anybody know if you accept the offer for the 125% future cruise credit based on the amount of the fare you lost due to the cancelled cruises, what happens to the port fees and taxes you previously paid? We wish you good health and truly appreciate your continued loyalty. Asia Pacific; EMEA; Latin America; UK Solicitors; UK Bar; United States To redeem your Royal Caribbean Future Cruise Credit, simply find the sailing you are interested in rebooking, and then call your Travel Advisor or an iCruise.com Cruise Specialist at 1-800-630-4406. What precautions have been taken to prevent the spread of COVID-19 while onboard? I suggest that you find the best price and then take it to a trusted travel agent who will beat it as well as giving you the best service. All pre-purchased amenities or onboard packages will be automatically refunded to the original form of payment. Call us at 800-288-6006 if you need help finding the perfect cruise. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. Future cruise credits have become widely available due to the current voluntary cruise shutdown that Royal Caribbean is engaged in, which means while cruises are being cancelled due to the global health crisis, Royal Caribbean is offering guests future cruise credits. The change in policy not only applies to Royal Caribbean International, but also Celebrity Cruises. < < < < < < < < < < < < < < < < < < < < < < < < < < <. If you are booked with a TA and opt for the FCC do you still have to contact the TA or you don't have to do anything and Royal will automatically issue the FCC to you and you will get an email about it? Its as simple as clicking below, entering the requested information,and, within 30-days, the refund will be returned to the original form of payment. , Yahoo, Yahoo. credit is per person and cant be transferred to another. Shop the site for the cruise you want. Is there a yearly fee? Alternatively, a full refund is an option for your clients, if preferred. For example, Carnival allows you to use your FCC on one booking only, while Royal Caribbean will allow you to use your FCC on multiple bookings by issuing you a new FCC voucher with the balance of the unused amount after your first booking is made. I've just emailed them with a request for a list of all my FCCs. Should I cancel before the final payment date and take a FCC for the deposit amount since the deposit is nonrefundable?? I was informed that If I cancel I will lose the non-refundable amount. Enter your payment and personal information. Under that program, which has since ended, customers could book a cruise, pay for it, and get a full refund if they opted out of sailing at least 48 hours before the cruise. I've already had a cruise with confidence FCC refunded which officially isn't allowed although that took four hours of working the phones. Hi this is my latest post covid travel voucher question, but maybe somebody can help me out. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Royal Caribbean sailing. Weve added a lot of people to the process. All CFAR credits are valid for a period of two years from the original date of travel. So, theres nothing for you to do! Travelers would have to book a second cruise or forfeit some of the money they paid. Position Summary In this capacity, this individual will perform accounting support functions for matters related to non-U.S. entities in order to maintain financial integrity and internal controls. Hope they help. You will be able to leave a comment after signing in, By Similarly, FCCs offered for other reasons and individual circumstances will continue to expire on their associated dates. For cruise news, reviews and tips, sign up for TPGs cruise newsletter. Dont Miss: What Is The Average Cruise Price. Typically, these cruisers would have had to pay a penalty for having booked a non-refundable fare instead, they got the full value of their vacation investment returned as a FCC. To Main Menu know exactly what i want to do led to some frequently questions. Covid-19 while onboard Caribbeans FCC options paying travel agent redeem it by providing them with a request for a of... Need to rush this decision - refund requests are available through December 31st,,... 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